What Sets Us Apart
Customer Focus
Johnstone Supply dedicates itself to providing the highest quality products and service to our customers. To ensure we can meet the challenges of a dynamic industry, our company quickly develops and adapts programs to fulfill customer needs on a national and regional scale, while our individual stores customize these programs for their local markets.
The Johnstone Supply Catalog
Ever-growing product depth and quality plus ongoing improvements to the Johnstone Supply Catalog guarantee its continued status as the best source in the HVACR industry for parts, supplies and equipment. Available both in print and online with detailed illustrations and specifications, the online catalog features more than 50,000 quality products from the top manufacturers in the business, with more added every day.
Industry Expertise
Johnstone Supply views education as an essential, powerful tool that gives our stores and their valued customers a distinct competitive advantage. More... Our Johnstone University program offers intensive technical and business seminars to store owners and personnel, ensuring we have the most experienced, knowledgeable and helpful counter staff in the industry. To make continuing education even more effective we have developed Internet courseware to bring product training and expertise to the staff at our stores anywhere in the country, accessible round the clock.
For our contractor and technician customers, Johnstone stores offer numerous educational opportunities to help propel them to the forefront of their profession, including onsite, hands-on technical training classes and NATE certification both in-store and online.
Unmatched Supplier Relationships
The HVACR industry is in a period of tremendous change. Consolidation has become the norm rather than the exception, and small, privately owned businesses are quickly disappearing. The Johnstone Supply Cooperative is uniquely equipped to meet this challenge in ways that are beneficial to our customers. We pride ourselves on having close, mutually beneficial relationships with the top manufacturers around the country, making sure our customers have access to the best products at competitive prices at every Johnstone store.