I am a supplier
When a RFQ has expired, you can click on it to access the RFQ’s stats. On this screen, you can compare your price and delays against those of everyone who quoted so that you can get a better idea of how competitive your quote is. In addition, you may receive feedback from our team or the client explaining why you did not obtain a contract. If this feedback is not found, please do not hesitate to contact our customer service team at firstname.lastname@example.org to obtain more information on lost contracts.
If you are an Axya supplier, the commission fees for all contracts won within a month are payable on the 30th or 31st of the next month (N30) by credit card.
You can ask a question on the RFQ directly on the platform if the answer is needed for you to quote. Otherwise, you can send your questions to the client directly through our new messenger feature which will be available to you as soon as you quote!
Unfortunately, you can not currently change a quote after it is submitted. However, if you need to make a change, you can contact our support team via the grey question mark on the top right of your screen. If a RFQ has changed and you have already submitted your quote, we will contact you by email and you will be able to revise it.
The PO will be uploaded directly on the platform in the “contract” section. After that, the process is the same as a regular RFQ.
I am a buyer
Currently, the platform is designed for projects which consist of just a few parts. If you have a large number of parts, it may take a while to create them one by one. For these situations, we recommend that you zip the file, create only one part and either join a BOM or describe what is needed in the RFQ description.
It usually takes 1-3 days to receive your first quotes for CNC and 2-5 days for welded assembly and sheet metal projects .
These lists are non-exhaustive when it comes to suppliers’ processes. Our suppliers’ core expertises are CNC machining, sheet metal and welded assembly. If your demand is outside of these areas, contact our manufacturing agents to see if we have suppliers with the specialized capacities for your RFQ.
As for the material, you can select “Other” and put your desired material in the part or RFQ description.
Once you have selected which supplier you would like to award the contract to, you will be connected via our internal messaging system and you will be able to manage the next steps from there (PO, communications etc.) as you would in any other subcontracting process
We offer a payment management service for a 3% commission in order to help you avoid this hassle.
Unfortunately, Axya is a B2B marketplace only.
During the onboarding process, suppliers sign a basic NDA. Thus, you don’t need to attach an NDA to every RFQ. However, for highly-sensitive RFQs, you may attach an NDA and only allow suppliers who have signed it to see your drawings.